At Flower Delivery Woodside, we pride ourselves on delivering only the freshest and most beautiful flowers to every household and business in our community. As your trusted local florist, we are committed to ensuring customer satisfaction with every delivery. Our Fresh Flowers Guarantee means your floral gifts will always arrive vibrant, fragrant, and in top condition – or we will make it right.
We take food care in packaging and transporting each bouquet, but on the rare occasion that your flowers arrive damaged, we’re here to help. Should you notice any damage upon delivery, please notify us as soon as possible, ideally within 24 hours. Reporting promptly allows us to quickly assess the issue and provide the best possible resolution for you. For best results, please include photographs of the damaged flowers, packaging, or any relevant details when you contact us.
We guarantee the freshness of our flowers for a minimum of 5 days from delivery, provided the care instructions supplied are followed. If your arrangement wilts or deteriorates significantly before this window ends, we encourage you to contact our team. We want every petal to be a delight, so please reach out promptly if our flowers do not live up to your freshness expectations.
Your satisfaction is our priority. If your order arrives damaged or is not as fresh as promised within the 5-day freshness guarantee, you can choose either a replacement arrangement or a full refund. Our team will confirm your preferred solution and arrange the refund or replacement as soon as possible. Refunds are processed via the original payment method and replacements are scheduled for the next available delivery slot to your Woodside address.
We value your feedback and take all complaints seriously. If you are unhappy with any part of your experience, please get in touch with our team. To help us resolve your issue quickly, provide your order details and a clear description of your concern. We aim to acknowledge all complaints within one working day and to resolve most issues within 3 working days.
Flower Delivery Woodside is dedicated to serving local households and businesses in Woodside and nearby areas. Our commitment to quality, reliability, and customer satisfaction is what sets us apart. Thank you for choosing us as your reliable Woodside florist. We look forward to delighting you again and again.
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