Welcome to Flower Delivery Woodside. These Terms & Conditions aim to outline the legal relationship between you, the customer, and our company, regarding your use of our website and services. By placing an order for flower delivery in Woodside or any of the surrounding areas, you accept and agree to be bound by the Terms set out below. We encourage you to read through these Terms carefully before making a purchase.
These Terms & Conditions apply to all customers ordering through the Flower Delivery Woodside website for delivery within Woodside and its surrounding areas. For the avoidance of doubt, these Terms cover orders, deliveries, and other related services provided to individuals and companies located in or delivering to these areas.
Orders for online flower delivery Woodside are subject to the following steps:
It is your responsibility to ensure that all order details, including delivery address and recipient information, are accurate. Flower Delivery Woodside is not liable for any delays or failed deliveries due to incorrect or incomplete information provided at the time of ordering.
While we strive to ensure that all products shown on the Website are available for immediate delivery, all items are subject to availability. In cases where specific flowers or packaging are unavailable due to seasonal variations or supply issues, we reserve the right to substitute with similar products of equal or greater value and quality, while maintaining the design and aesthetic of your original selection.
All payments for flower delivery Woodside must be made in full at the time of placing your order. We accept payment via the secure payment methods listed on our website at checkout. Your payment details will be processed in accordance with our Privacy Policy and relevant data protection regulations. Prices displayed on the website are inclusive of applicable VAT, unless otherwise stated, and are displayed in Pounds Sterling (GBP).
Flower Delivery Woodside reserves the right to update prices and payment methods at any time. Price changes will not affect orders that have already been accepted and confirmed for delivery.
We undertake to deliver your chosen products to the specified delivery address within the time frame indicated at the point of purchase. While we make every effort to meet delivery dates—especially for time-sensitive occasions—we cannot guarantee times of delivery, and accept no liability for delays caused by circumstances beyond our reasonable control (including, but not limited to, extreme weather, traffic, or third-party courier delays).
Deliveries for Flower Delivery Woodside are available throughout Woodside and surrounding areas. It is your responsibility to ensure that someone is available to accept delivery. Where possible, we will endeavour to leave the goods in a safe place or with a neighbour, unless specified otherwise at the time of order. A card will be left to notify the recipient if delivery was attempted but not completed. Re-delivery may incur an additional charge.
You may cancel your order for flower delivery Woodside provided notice is given as soon as possible, and before your order has been dispatched for delivery. In such cases, you will be entitled to a full refund. To request a cancellation, please contact us promptly with your order details. Once an order has been dispatched or delivered, cancellations can no longer be accepted, due to the perishable nature of our products.
If you need to amend delivery details or make changes to your order, please contact us as soon as possible. We will do our best to accommodate amendments, but cannot guarantee changes once products are prepared or dispatched.
Due to the perishable nature of flowers, we do not generally accept returns. If you believe that your order is incorrect, incomplete, or arrives in a damaged condition, please notify us within 24 hours of delivery, providing photographic evidence where appropriate. We will investigate all concerns and, at our discretion, offer a replacement product or a partial/full refund.
Refunds will be processed through the original method of payment. Please allow up to seven working days for any refund to appear in your account.
By placing an order with Flower Delivery Woodside, you agree and warrant that:
Flower Delivery Woodside endeavours to deliver quality floral products and services, but our liability is limited as follows:
All content, images, text, and branding shown on the Flower Delivery Woodside website remain the intellectual property of the company and may not be copied, reproduced, or used without express prior written permission. Purchasing our products or using our website does not grant you any right or licence to the underlying intellectual property.
We reserve the right to amend these Terms & Conditions at any time. Any changes will take effect on publication via our website and will apply to new orders placed thereafter. We encourage you to review this page regularly to remain informed about any updates.
Your privacy and security are important to us. All personal data collected in connection with your order and use of the Flower Delivery Woodside website will be processed in accordance with our Privacy Policy and current UK data protection laws.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, either in whole or in part, such provision shall, to the extent required, be deemed not to form part of these Terms, but this shall not affect the validity or enforceability of the remainder of the Terms & Conditions.
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to the use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms & Conditions for Flower Delivery Woodside, or require clarification regarding your order, please refer to our website for further information on contacting our customer support team.
Note: These Terms & Conditions apply to all customers across Woodside and the surrounding areas, ensuring transparency and fairness in all transactions undertaken for flower delivery services.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Woodside, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Woodside.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
